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Solutions · By process

Orders from every customer, in every format, straight into your ERP.

Retail chains and distributors send orders as PDF, fax-to-mail or spreadsheet, each in their own layout. StencilFlow reads them, checks them against your article and customer data, and produces the import your ERP expects. People only see the orders that need a decision.

What lands in the inbox

  • Order PDF
  • Fax-to-mail scan
  • Order spreadsheet
  • Order email body

Read, checked against your data and handed off, with people deciding the exceptions.

The flow

From inbox to system, step by step

Every case follows the same visible path. Where a rule cannot decide, a person does.

  1. Mailbox
  2. Read order
  3. Match articles
  4. Check prices & dates
  5. Review if needed
  6. ERP import

Step by step

How it runs, step by step

A worked example with made-up names. Rules do the checking; people decide what the rules cannot.

  1. 1

    Orders arrive in every shape

    Each customer sends its own layout: PDF, fax-to-mail scan, spreadsheet or plain email.

  2. 2

    Read the order lines

    Article, quantity, price and delivery date are read whatever the layout; scans are read with AI.

  3. 3

    Match customer and articles

    Every line is looked up in your customer and article data.

  4. 4

    Check prices and dates

    Fixed rules compare prices, quantities and delivery dates with what was agreed.

  5. 5

    A person decides the exception

    Only the unclear line is shown, with the original order beside it.

  6. 6

    Into your ERP, traceable

    One clean import per order, with the path from email to ERP line recorded.

Before and after

Order intake, with and without StencilFlow

Today

  • An order desk retypes every order into the ERP
  • Each customer's layout needs its own know-how
  • Peaks mean overtime or late confirmations
  • Mistakes surface at delivery, not at entry

With StencilFlow

  • Orders are read and checked the moment they arrive
  • Unknown articles or prices go to a reviewer with the PDF beside them
  • A clean ERP import file or API call per order
  • Every order traceable from email to ERP line

Rules

Checks that run on every case

Your rules and reference data, applied the same way every time. Each outcome records which check passed or failed.

  • Customer and delivery address known
  • Every article maps to your article number
  • Prices and quantities within agreed tolerances
  • Delivery date feasible

Connects to

Hands off to the systems you run

  • M3
  • SAP
  • Any ERP with an import or API

Through an API, an import file or a mailbox. About actions and integrations

In practice

98% straight through · 2,750 cases per month · 150 hours returned monthly

Ready to look at your inbox?

Bring one process and a handful of real documents. We show you the path from inbox to decision, on your own data.